FAQ

Common questions about CSBeacon.

Straight answers about Steam sign-in, inventory tracking, pricing context, Free vs Pro, data requests, and what CSBeacon is not.

Trust And Steam Access

What CSBeacon can see, what it cannot do, and what you should never send.

Is CSBeacon a marketplace?

No. CSBeacon is an inventory tracking and reporting tool. It does not buy, sell, trade, escrow, list, or hold CS2 items.

Do I need to give CSBeacon my Steam password?

No. CSBeacon never asks for your Steam password. Sign-in uses Steam's official login flow.

Does CSBeacon need my Steam API key or trade URL?

No. CSBeacon does not ask for Steam API keys, trade URLs, marketplace credentials, session cookies, or trade permissions.

Can CSBeacon trade or move my items?

No. CSBeacon cannot trade, sell, transfer, or move your items. It only helps you track and understand inventory information.

Why does my Steam inventory not always show everything?

Steam inventory data can lag or leave out details. Trade holds, newly acquired items, storage units, delayed visibility, and Steam-side limits can make the visible public inventory incomplete. CSBeacon supports manual and storage tracking so your inventory view can stay more complete.

Pricing And Tracking

How CSBeacon thinks about value, cost basis, transactions, and plan limits.

How does CSBeacon estimate inventory value?

CSBeacon uses third-party market data to estimate item value. Prices are useful context, not guaranteed sale prices. Actual value can vary by condition, float, stickers, phase, liquidity, timing, buyer demand, and marketplace fees.

Why might CSBeacon's value differ from Steam or a marketplace?

Different markets can show different prices because they have different buyers, sellers, liquidity, fees, currencies, withdrawal rules, and listing behavior. A price on one marketplace may not match another marketplace, and neither may match what an item would actually sell for after fees. CSBeacon is designed to provide a consistent tracking view, not a promise that every item can sell for a specific amount.

Why would I manually log transactions?

Manual transactions help track item movement that Steam may not explain cleanly. For example, you can record purchases, sales, openings, trade-ups, storage movement, or other changes so your history, cost basis, and reports make more sense over time.

What is cost basis?

Cost basis is what you paid, or the value you assign, as an item's starting point. It helps CSBeacon estimate profit, loss, ROI, and performance. If cost basis is missing, P&L reporting may be incomplete.

What is the difference between Free and Pro?

Free gives you a useful inventory overview, basic tracking, limited history, and a lighter reporting experience. Pro unlocks deeper reports, longer history, exports, Monthly Review, P&L, more wishlist and goal tracking, and advanced transaction workflows.

Account, Data, And Support

Plan changes, data requests, refresh behavior, and how to get help.

What happens if I downgrade from Pro to Free?

CSBeacon preserves your data. Downgrading may limit access to Pro-only views, exports, history depth, or advanced tools, but it does not delete your inventory, transactions, snapshots, wishlists, storage units, or settings.

Can I export or delete my data?

You can contact support to request data access, correction, export, or deletion. Self-serve tools may expand over time, but support-assisted requests are available at launch.

Does CSBeacon give financial advice?

No. CSBeacon provides inventory tracking, price context, and reporting tools. It does not provide financial, investment, trading, tax, or legal advice.

Who is CSBeacon for?

CSBeacon is for CS2 inventory owners who want a clearer view of what they own. That can include casual players, collectors, and people who care about value history, cost basis, goals, or P&L.

How often can I refresh my inventory?

Inventory refresh is intentionally conservative to respect Steam limits and keep the app stable. CSBeacon uses user-initiated refreshes, cached inventory, and safe retry behavior rather than constant background Steam polling.

What should I do if something looks wrong?

Contact support with a short description of the issue and any relevant item names, dates, or screenshots. Do not send Steam passwords, Steam API keys, trade URLs, card numbers, or account-control credentials.

Still need help?

Send support questions to support@csbeacon.com. Please do not send Steam passwords, Steam API keys, marketplace credentials, session cookies, trade URLs, payment-card numbers, or government IDs.

Contact CSBeacon